Refund Policy

1. 14-day refund on your first payment

If you are not satisfied, email us within 14 days of your first payment for a paid plan (monthly or yearly) and we will refund that payment in full. No questions asked.

2. Renewals

Renewal payments are not refunded. You can cancel at any time before your next renewal, and you keep access until the end of the period you already paid for.

If you switch plans, the new plan starts immediately and the old one stops renewing.

3. Billing errors

Duplicate charges or charges caused by an error on our side are always refunded in full.

4. How refunds are paid

Refunds are issued through Whop to your original payment method, usually within 5–10 business days depending on your bank. We may remove the plan benefits and remaining credits that came with a refunded payment.

Where your local law gives you stronger rights (for example a statutory withdrawal right), those rights apply.

5. Credits are not refunded as cash

Credits are a usage allowance that comes with your plan. They can be used only within the Service, cannot be transferred, sold or gifted to anyone else, and are never paid out or refunded as cash — including unused credits. Refunds are made per payment, only in the cases above or where the law requires.

6. How to ask

Email hello@promptranking.cc from the address on your account with the subject “Refund”.